Our Purpose

Our Purpose

Business North Harbour’s purpose is to empower economic prosperity and growth. Together we will provide a voice for your concerns, facilitate networking for your business development, and ensure you gain access to key stakeholders and decision-makers who may affect your investment.


Business North Harbour provides formal representation to local and central government and their agencies on behalf of commercial property owners and businesses, ensuring that planning and investment best reflect the needs of our members.

We strive to build a partnership with our members and to equip them with a voice around important issues and projects. Business North Harbour regularly liases with regional and central government, economic development agencies and the Upper Harbour Local Board throughout any decision-making process which may affect our members.

The Business North Harbour annual member surveys gather information critical for local advocacy projects, such as transport, crime prevention and access to investment.

Formal Submissions

Business North Harbour’s primary interests are around decisions that support or restrict business growth opportunities, impact on the cost of business, and restrict or enable economic development.

Through the formal engagement process, our submissions provide business and commercial property owners with access to the key stakeholders and decision-makers shaping both regional and local projects, such as localised transport networks and key infrastructure investment.  

Business North Harbour is committed to providing concise summaries of key issues, to educate members about potential impacts on their operational and financial interests. Submission deadline reminders are sent via our media channels, and we provide adequate consultation through public meetings and one-to-one consultation with our affected members,  ensuring that they have a voice in all our formal submissions. 

Business North Harbour has made a number of submissions to Auckland Council on your behalf. Details are at the links below. 


Results of the Expansion Ballot 2016

Since 2008, Business North Harbour (previously known as North Harbour Business Association) has ensured that our 4,000+ membership group of commercial property owners, businesses and their employees have benefited from the initiatives we have developed on their behalf.

Originally encompassing the business district west of the motorway, in 2013 we invited businesses and property owners in the commercial area around Constellation/Apollo to join our programmes.     

The result was an overwhelming  endorsement of the work that we undertake to ensure our area is the premium business district in greater Auckland. Since then, an increasing number of businesses on our northern boundary have asked if they too can enjoy the benefits of membership.

In response to this, and in recognition that there is a real commonality of interest between the businesses on either side of the Albany Expressway, we held a formal Business Improvement District expansion ballot, between 31 March and 20 April 2016,  to extend our boundaries.   

As a result, 30.6% votes returned with 74.42% of those in favour. Below a map of our whole area. 

Details of our campaign information are here: Together we are stronger. Together we can make a difference. 


Social Responsibility

We all have a part to play if North Harbour is to remain the postcode of choice for business and investment. 

Taking responsibility for our environment is just one way we can make a difference, and show our employees, trade partners and investors that we are constantly looking to protect and enhance our quality location.  

Business leadership requires us to take a wider focus, rather than only looking at financial results. However, the following Business North Harbour programmes benefit the bottom line as well as the community. 

Inorganic Collections

Business North Harbour have two inorganic collections planned per year, in March and September. 

The next collections will be the 26 & 27 March 2020. Please contact Dave Loader for more information.

We have negotiated a special discounted rate for the collection of your old office furniture, e-waste, and other items cluttering your valuable office space.  

To ensure we minimise landfill, we will ‘upcycle or 'freecycle’ the collected items, by inviting community groups and charities to take what they can use for their organisations. 


Food Waste Collections


Along with diverting food waste from landfills, this process also greatly reduces methane gas produced in landfills & reduces the use of synthetic fertilizers through producing organic fertiliser.

Be sure to register your business to receive the first 6 collections FREE. 

Head to for more information. 


The purpose of the Annual General Meeting is to gain short-term and medium-term approval from our members for the business plan and financial reporting. It provides the Business North Harbour executive with the opportunity to detail programme performance and results over the past 12 months.

Business North Harbour considers the AGM planning process as a key management tool and measurement, providing operational governance, transparency and accountability for our membership. The rules that govern the AGM process are outlined in the Business North Harbour Incorporated Constitution.

We work for and with you, therefore attendance at the AGM is encouraged, so that together we can shape the future of North Harbour. 


AGM 2019 Report

AGM 2019 was held on the 24th October. All documentation can be found below following this meeting. 


2019 Documents to download: 

Previous years AGM documents:

Gold Sponsors


AccountabilityNet is a progressive accounting practice that works with the latest cloud-based technologies to support and grow your business. We provide expert assistance for Xero set up and add-on implementation, including WorkflowMax, Tradify and Receiptbank. We help businesses seamlessly transfer from desktop to cloud-based systems, to ensure their finances are correctly managed and available 24/7.

We speak the language of your business and provide easy-to-understand financial reports and accounting services at an affordable price. As loyal North Shore locals for more than twenty years, our experienced team has dealt with SMBs from a huge range of industries. Whether you are an exciting new start-up or a well-established business, you can rely on us to be your partner for smarter business.


AMPM Marketing Ltd are a One Source Marketing Company, offering Web Services, Promotional Products & Apparel, Print Management & Graphic Design. Founded in 1987, AMPM is a New Zealand owned & operated company. Terry Ottow & Vern Pere are our Directors, with backgrounds in print, sales and marketing, advertising, promotional products, web and digital solutions. Our team, of in-house & external specialists, offers a unique approach in the market. We harness the energy & passion of creative and multi-talented personnel, who offer customer-oriented service, delivering creative and effective results.

We understand the value of your brand & we are committed to finding the best marketing solution for your company. So we take the time to understand your requirements & we deliver a solution that fits your needs, benefits your business & sets you apart from your competitors.
ind us at 112 Bush Rd, Rosedale, ph 09 300 7303, email:



Giltrap North Shore represents two Major Brands in the Automotive Industry Holden and Kia, Giltrap Holden is a multi award winner, including the coveted Grand Masters Chairman’s award.

Giltrap Kia was awarded the Kia Platinum Prestige award, presented to the top Performing 1 to 3 percentile among all Kia Dealers around the World.

The most prestigious Kia Dealers are recognised for their Excellence in standards application, performance and customer satisfaction.
Giltrap North Shore are very active Supporting the Local Community, Schools and Sporting organisations. Giltrap North Shore “WE LOVE CARS”.



Established in 1961, North Shore Golf Club is a 27 hole course spanning 180 acres of parkland running up the banks of Lucas creek. Nestled in the suburban area of Albany on the North Shore, just minutes drive from both the Spencer on Byron, Takapuna and the new Ramada Hotel on Oteha Valley Road.

This stunning course offers members and visitors the unique opportunity to play the three 9 holes in combinations that translate into three quite different 18 hole courses in one. With the latest edition of the new 3rd Hole, covered driving range and superb short-game practice area this is without doubt one of the very best golfing facilities in the Auckland area.



Ramada Albany

The Ramada Suites Hotel has now been part of the North Shore Community since April 2017.

Part of the worldwide Wyndham Hotel Group, the Ramada name is well known and respected worldwide and The Ramada Albany has a growing reputation for offering exceptional customer service as recognised through many awards. Ideal for both Corporate and Leisure guests, we offer competitive rates to suit local businesses.

Offering 65 rooms all featuring cooking and laundry facilities, the studio, one bedroom and two bedroom apartments are ideal for a one night stay to a few weeks.

Situated just across the road from the Albany Bus Station’s Park ‘n’ Ride gives guests and visitors easy access to the public transport network including an easy commute to the city by bus. The complex is walking distance from Westfield Albany and close to Massey University. Nearby is the QBE North Harbour Stadium, AUT Millennium as well as the local swimming, tennis and hockey centres so it’s ideal for sports groups.

The on-site Coffee Club and newly opened Restaurant and Bar Claw Mountain, both within the building, means that guests and visitors have access to food and beverage from 6.30am to 11.00pm at night with charge back options to the hotel.  Functions and board room style meetings can also be arranged. Plenty of free parking and Wifi make The Ramada Albany your first choice for all your accommodation needs.



Sometimes in business it can feel like you need to do everything on your own. Wouldn't it be great if someone offered a helping hand?
We offer products and services tailored to your business. Simply dial 0800 482 746 or book a visit from this Hub to arrange your 30-minute business tech check- How nice and easy that is for a change?



Maat Group


The Maat Group offers commercial property equity investment opportunities. Based on the North Shore, Maat was formed in late 2009. Since that time, Maat  has established itself as a company that maximises returns for investors by offering  investment opportunities based on quality commercial properties which have quality tenants.   Maat manages a portfolio of 14 investment properties (and other commercial properties) on behalf of investors.  The portfolio (with a value of over $350m) is located within the  North Island, with eight of those properties based in Auckland.

Maat is the Egyptian Goddess of Truth, Justice and Balance. These principles are at the forefront of all inter-action with our investors, tenants, contractors and professional advisers. When the company was formed, the three directors- Neil Tuffin, Bruce Ellis, and Mark Hughson- combined their vast business and personal experience for the benefit of investors and have followed the principles of Maat through the  development of the company.

We welcome prospective investors to contact the Maat Group through our website at or by calling the office on (09) 414 6078.



Event Category Partnership Programme

Our Event Category Partnership Programme was created in 2016 to provide an unprecedented opportunity for an organisation to align with Business North Harbour's premium leadership and business development events.  We are proud to have Eclipse Recruitment partnering with Business North Harbour to deliver our 'Women in Business Series'


The team at Eclipse is passionate about helping you achieve business success through your people. We work alongside you to find and develop people who fit your role, industry and culture. 

Eclipse specialises in the recruitment of Business Operations & Administration, Sales & Marketing, Human Resources and Accounting and Finance roles to a senior management level. We also offer a suite of skill and psychometric assessments to offer further insight into a candidate’s personality and ability. 

Eclipse was founded by Lisa Hill in 2004 and today we have offices on both the North Shore and in Auckland City, and a team of nine passionate, talented and business-savvy individuals who are all committed to our clients’ success.


Executive Board

Business North Harbour’s Executive Committee is currently composed of nine elected local business leaders. The main responsibility of the Executive Committee is to drive strategic direction and effectively govern the organisation.


Peter Lamberton, Chair

Primacc Systems

Peter has wide-ranging experience in dealing with Businesses and understanding the support they need through his 24 years as an effective Commercial Manager with leading NZ Bank.  He continues to work with business at Primacc Systems to assist owners manage complexity within their business, through ERP.  He is also experienced in successfully guiding strategic change as former Chairperson of several organisations and finally has been involved with the Massey University incubator, the e-Centre, as a mentor.  Peter hopes his skills and knowledge will continue to assist Business North Harbour develop and grow


Neil Tuffin, Deputy Chair

​Maat Group

Neil is the Managing Director of Maat Group, who specialise in commercial property syndication, property management and financial services. He is also the Chairman of the Board for Remediation (NZ) Ltd and Central Landscapes Ltd. He has a vast amount of experience within the financial industry, with his current roles including Financial Advisor, Chartered Accountant and Investment Consultant. Neil will use these skills and knowledge to help grow Business North Harbour within the community. 



Robert Elcombe

​Robert has extensive knowledge of modern IT systems, specifically cloud hosted infrastructures and cyber security. Robert believes in a strong and active Business Association benefits all North Shore companies, independent of size and turnover, and provides and accessible and formidable advocate for the future development and growth of our region. 





Terry Ottow

AMPM Marketing Ltd

As a Director of AMPM Marketing, a company that has been in business since May 1987, Terry has seen and experienced many of the challenges that businesses face. With Terry’s background as a business Mentor, he is excited to use his knowledge in marketing and business to assist Business North Harbour and its members.




Katheryn Chivers

Representing: Parkway Motors

Katheryn was previously a member of NZ and UK Police but now works for one of Australasia’s leading law firms as a commercial property lawyer. Katheryn's most valuable asset as part of the Business North Harbour board is her commercial acumen and property law knowledge but her policing background also provides her with crime prevention experience and insights which is equally beneficial. Katheryn also brings to the team experience working with government agencies and understands how these organisations operate. This means she has the ability to understand/negotiate and assist with drafting workable policies and complete draft submissions on behalf of Business North Harbour.



Ketien Chuor

Commercial Insurance Manager - ASB Bank Limited

Ketien has over 10 years of experience dealing with business customers in the Finance Industry having held a number of roles within ASB Bank Ltd.  She is currently a Commercial Insurance Manager, having formally been an effective Business Manager for 3 years and is skilled in understanding what is important to business owners and the support they require to achieve their goals.

She is also a strong advocate in promoting diversity and inclusion, having been on the Board for the Young Women in Finance NZ, (YWF) assisting young women gain valuable career insights from highly successful women leaders in the finance industry.  Specifically YWF strived to provide high quality professional development and networking opportunities. 

Ketien is passionate about collaboration and implementing positive change, she believes it is the collective that makes a difference.



Ryan de Zwart

Commercial Property Owner

Ryan is a North Harbour commercial property owner and landlord, and also a commercial sales and leasing agent for Colliers International; having been involved in this role since 2004. With a strong local contact base, and a good understanding of the businesses in the North Harbour/Albany/Mairangi commercial region, Ryan offers a role to improve the quality of the working environment in this region.  

Ryan’s wife, Sarah de Zwart is employed with Business North Habour as a Relationship Manager and Transport Projects.

In his spare time, he keeps himself busy by mountain biking, skiing, gym and dog walking duties; not to mention the constant demands of 2 teenage girls. 

Ryan hopes to help connect business needs/wants and facilitate the benefits, which the Business North Harbour offers.



Samantha Mills

Business owner and operator

Samantha has had over 25 years’ experience leading Contact Centres and IT Helpdesks. Her background also includes roles with large, multi-site outsourcing contact centres in both the private and public sectors in New Zealand and overseas. She has also spent considerable time in the contact centre space developing new business and setting up new inbound and outbound centres and leading significant change across large centres with multiple customer channels. Samantha is passionate about service across every customer touchpoint/channel and strongly believes that Service Excellence, Brand Management & Optimised Customer Engagement is fundamental to the success of any organisation. Within her business she works hard with a fantastic team to ensure that each client builds strong processes to enable the business to collaborate and contribute to the success of any of its partner organisations. The experience she has gained within the public and private sectors allows her to understand the issues and challenges faced in both areas especially whilst providing outsourced solutions to both sectors. Samantha's business is facing some new and exciting challenges over the next few years within their industry with the introduction of new contact centre technologies and she really want to assist her colleagues and members to navigate these uncharted waters to ensure their success. Over the last 5-6 years, Samantha has really enjoyed collaborating with an amazing team of volunteers at CCiNZ to run some great conferences and assisting CCiNZ most recently in the Treasurer/Vice Chair role.



Greg Cramond

Electrical Contracting business owner

Greg has 25 years in experience in the electrical industry, working his way up to the pinnacle in most facets of the trade. From changing light bulbs to managing multi million dollar apartment projects, there is not a great deal that Greg is not confident with when it comes to electrical projects.

A decision in 2005 to try his hand at going out on his own in the electrical contracting field,  saw a steep learning curve required  to garner the skills to  manage people and assets in a profitable, productive and compliant manner. Greg has built a great team of staff around him and enjoys the confidence a great team brings.

Greg brings a diversity to the board as a local trade business in the area. Transit, transport and efficiency in the BNH and greater areas are high on Greg’s list of items requiring attention.

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